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AML policy
Warranties and confirmations
In consideration of the rights granted to you to use the services, you warrant, confirm, undertake and agree that:
- You are at least 18 years of age or of the age of majority that is legally permitted to participate in gambling under the laws of your jurisdiction.
- You are the rightful owner of the funds in your account. All information you have provided to the Company during registration and/or subsequently, including in connection with any transaction that requires the deposit of funds, is true, current, accurate and fully corresponds to the name(s) on the credit/debit payment card(s) or other payment accounts that will be used to deposit or receive funds to/from your account.
- You fully understand that there is a risk of losing funds when using the services on the Website, and you bear full responsibility for any losses associated with the use of the Website's services. You agree that you use the services entirely at your own choice, decision and at your own risk. You have no right to bring any claims against the Company in connection with your losses and/or defeats.
- You fully understand the general methods, rules and procedures for the provision of services and online gaming. You understand that you are responsible for ensuring the correctness of your bets and games. You undertake not to commit any actions or acts that may damage the reputation of the Company.
- By agreeing to the Terms, you grant us the right to periodically carry out any checks (at our discretion) or that may be required by third parties (including, among others, regulatory authorities) to confirm your identity and contact information (the "Verification").
- During Verifications, we may restrict your ability to withdraw funds from your account.
- If any information you have provided is false, inaccurate, misleading and/or otherwise incomplete, then you are in breach of the terms of the agreement, and we have the right to close your account immediately and/or refuse you the use of the Website's services in addition to any other actions at our discretion.
- If we are unable to confirm that you have reached the Permitted age, we may suspend your account. If at the time of your participation in gambling-related operations on the Website your age was below the Permitted age, then:
- your account will be closed;
- all transactions made during this time become invalid, and the corresponding funds you deposited into the account will be refunded less commission costs ranging from 20% to 50%;
- any bets you made during this time will be cancelled;
- any winnings you accumulated during the period when your age was below the Permitted age will be forfeited, and you must, on demand, return to us all funds that were withdrawn from your account.
Prohibited activities and fraud prevention
The following activities are not permitted and constitute a material breach of the Terms:
- providing information to third parties;
- the use of illegal actions (known as fraud), including the use of malware, errors in our software, the use of automated players (also known as "bots");
- committing fraudulent acts in your interests, including the use of stolen, cloned or otherwise illegally obtained credit or debit card data when topping up your account;
- participation in any criminal activity, including money laundering and any other activity with criminal legal consequences;
- entering into or attempting to enter into collusion and/or the intention to directly or indirectly participate in any collusion scheme with another player while playing on the Website.
We reserve the right to suspend, revoke or cancel any payments or winnings associated with bonus funds received from the Company (comp points, bonuses, etc.) if we suspect that you are attempting to abuse them.
The Company will take all reasonable measures to prevent, as well as to detect, collusion and its participants; appropriate measures will be taken against these persons. We are not responsible for any losses or any damage incurred by you or any other player as a result of collusion, fraudulent acts and other illegal operations or deception, and any action on our part in this regard will be taken at our sole discretion.
If you suspect that a person is colluding or engaging in fraudulent activity, you must notify us of this by email as soon as possible.
We may, at any time, without prior notice, prohibit your access to the Website's services and block your account if we suspect you of fraud or fraudulent activity. In this case, we disclaim any obligation to return or otherwise compensate you for the funds in your account. We also reserve the right to inform the relevant authorities of this, and you are obliged to cooperate with the Company in investigating this situation.
You are prohibited from using the services and/or software for any illegal or fraudulent action, or for any illegal or fraudulent transaction (including money laundering) under the laws of your jurisdiction's country. The Company reserves the right at any time to suspend or block your and any of your other accounts in the system and withhold funds. In this case, you waive any claims against the Company.